Making Holiday Hunger a Thing of the Past
Our contact details
Name: Dorchester Family Support
Address: c/o The Dorford Centre, Bridport Road, Dorchester, DT1 1RR
Phone Number: 07538 679349
E-mail: dorchesterfs@gmail.com
The type of personal information we collect
We currently collect and process the following information:
● Parental name, contact phone number and email address
● Child’s name and the school they attend
● Parental address (in the event of a delivery being necessary)
● Volunteers name, contact phone number and email address
● Donors name and email address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for the
following reasons:
● To enable us to distribute food hampers*
● To maintain our financial accounts and records (including the
processing of gift aid)
● To provide news and information about events, activities and services
of the charity
● To fundraise and promote the interests of DFS
● To manage volunteers
*We may share this information with a child’s school should it be deemed necessary
or appropriate.
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on
for processing this information is:
● Your consent. You are able to remove your consent at any time. You can do this
by contacting us: dorchesterfs@gmail.com
How we store your personal information
Contact information for parents and pupils is securely stored on a spreadsheet on
our Google Drive. We keep these details for 6 months after which we dispose of this
information by deleting it.
Contact information for volunteers is kept on a password protected Microsoft Word
programme. We delete all personal information from our files if we have not had any
contact with you in 3 years.
Contact information for donors is stored on a password protected Excel spreadsheet.
The information is reviewed every 12 months and removed when no longer required.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal
information.
Your right to rectification - You have the right to ask us to rectify personal
information you think is inaccurate. You also have the right to ask us to complete
information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal
information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict
the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the
processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the
personal information you gave us to another organisation, or to you, in certain
circumstances.
You are not required to pay any charge for exercising your rights. If you make a
request, we have one month to respond to you.
Please contact us at dorchesterfs@gmail.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make
a complaint to us at dorchesterfs@gmail.com.
You can also complain to the ICO if you are unhappy with how we have used your
data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
For further information about privacy and data consent, please visit the ICO website
at ICO website: https://www.ico.org.uk
Updated May 2022
